Refund policy

This return policy applies to all products purchased through this Shopify store, powered by Printful. Because your order is custom-made for you, we typically only accept returns or exchanges if the product is defective, damaged during shipping, or if you received the wrong product.

Return/Exchange Eligibility:

You are eligible for a free return or exchange only if one of the following conditions is met:

Defective Product: The product has a manufacturing defect, such as a typo, tear, or other major defect.
Damage in Shipping: The product arrived damaged during transit. You must provide photographic evidence of the damaged packaging and product.
Wrong Product: You received a different product than what you ordered.
Non-Returnable Items:

Please note that we do not accept returns or exchanges for the following reasons:

Buyer’s Remorse: You have changed your mind about your purchase.
Incorrect Size/Style: You ordered the wrong size or design. Please check your order carefully before submitting it. We provide size charts and detailed product descriptions to help you choose the right items.

Minor Variations: Slight variations in color or print placement are normal in the custom printing process and are not considered defects.

Address Issues: If an order is returned to us due to an incorrect or insufficient address you provided, we will not reship the order. You will be responsible for any additional shipping costs to resend the order to a corrected address.

How to initiate a return/exchange:

If you believe you are eligible for a return or exchange, please contact us within [14] days of receiving your order at [samuraygashop@gmail.com]. Please provide the following information:

Your order number
A clear description of the issue
Photographic evidence of the defect, damage, or incorrect item received
Return/Exchange Process:

Once we have reviewed your order and confirmed that it meets our return criteria, we will provide you with further instructions.

For damaged or incorrect items: We may ask you to return the item to us. In such cases, we will provide you with a prepaid shipping label. Upon receipt of the returned item, we will process your replacement.

For defective items: Depending on the situation, we may not require you to return the defective item. We may process a replacement or refund after reviewing the photographic evidence you provide.

Refunds:

Refunds are only issued for items that are defective or damaged during shipping or if you received the wrong item and a replacement is not desired or available. Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed

 and a credit will automatically be applied to your original method of payment within [15] business days. Contact Us: 
[ samuraygashop@gmail.com ]

If you have any questions regarding our return policy, please contact us at [ samuraygashop@gmail.com ].

Important Notes:

This return policy is subject to change without notice.

We are not responsible for any customs duties or import fees that may be charged.

This policy is subject to the laws of [your country/state].

This policy is designed to be clear and concise. We appreciate your understanding and cooperation. We strive to provide high quality products and excellent customer service.